Delivery & Shipping
SUB can only deliver orders to addresses within Malaysia and Singapore.
Delivery Lead Time
Confirmed orders placed before 11 morning, will be shipped out from our warehouse within 1-3 business days Monday to Friday (excluding public holidays).
Orders placed on Friday after 11 morning and over the weekend will be processed on the following Monday (excluding public holidays).
How long will my order take to arrive?
West Malaysia: Deliveries take 3 to 5 working days.
East Malaysia (Sabah/ Sarawak): Deliveries take 3 to 10 working days.
Singapore: Deliveries take 3 to 10 working days.
What is the postage charge on orders?
Malaysia
- RM8 will be charged for orders amounting less than RM100 (West Malaysia).
- RM12 will be charged for orders amounting less than RM150 (East Malaysia).
Singapore
RMΒ 0.00 - RMΒ 200.00 Fees: RM 40.00
RMΒ 200.01 - RM 400.00 Fees: RM 80.00
RM 400.01Β - RM 500.00 Fees: RM 120.00
Can I know the status of my orders?
When goods are dispatched, we will inform you of your tracking number via email. If you have a confirmation tracking number, follow the link below for the parcel shipment status.
J&T Express
https://www.tracking.my/jt
DHL
https://www.dhl.com/my-en/home/tracking.html
Ninja Van
https://www.tracking.my/ninja-van
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